Last Updated: September 5, 2026
Fantastic Restoration respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request services, or communicate with us.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Phone number
- Email address
- Service address
- Project or service details
- Information submitted through our website or chat widget
- Communications with us
- Appointment and estimate information
We may also collect certain technical information related to your use of our website, such as device, browser, IP address, and website usage information.
How We Use Your Information
We may use your information to:
- Respond to questions and service inquiries
- Provide estimates
- Schedule and coordinate appointments
- Provide customer support
- Communicate about requested or existing services
- Send service and transactional communications
- Send promotional communications when you have separately consented to receive them
- Improve our website and services
- Maintain business records
- Comply with applicable laws
SMS and Text Messaging
Fantastic Restoration may offer both informational/transactional and promotional SMS communications.
Informational and Transactional Messages
If you separately consent to informational/transactional SMS communications, messages may include responses to inquiries, customer support communications, appointment coordination, service updates, estimate follow-ups, and communications related to an existing inquiry or service.
Promotional Messages
If you separately consent to promotional SMS communications, messages may include special offers, discounts, promotions, service announcements, and other marketing communications.
Consent to promotional messages is separate from consent to informational/transactional messages. You may choose to consent to one type of messaging without consenting to the other.
Message frequency varies. Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
You may opt out at any time by replying STOP. Reply HELP for assistance.
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes.
Sharing of Information
We do not sell your personal information.
We may share information with service providers that help us operate our website, communications, scheduling, customer management systems, payment processing, and other business functions.
These providers may process information only as necessary to provide services on our behalf.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or others.
SMS consent and mobile phone information will not be shared with third parties or affiliates for their marketing or promotional purposes.
Cookies and Website Technologies
Our website may use cookies and similar technologies for website functionality, analytics, performance measurement, and related purposes.
You can control cookies through your browser settings, although disabling cookies may affect certain website functions.
Data Security
We use reasonable measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure. No electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
Your Choices
You may contact us to request that we update or correct personal information we maintain about you.
You may unsubscribe from marketing emails using the unsubscribe instructions included in those messages.
For SMS communications, reply STOP to unsubscribe or HELP for assistance.
Third-Party Services
Our website may use or link to third-party services. Fantastic Restoration is not responsible for the privacy practices or content of third-party websites or services.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
For questions regarding this Privacy Policy, contact:
Fantastic Restoration
7446 Lynnbrook Falls Ln
Humble, TX 77396